Model not available This model provider doesn't serve your region?

[shixiongliu]

Describe the Bug

Can Pro users no longer use the Claude model? We used to be able to. Why not now? My usage hasn’t exceeded the quota. The Cursor experience is nowhere near as good as before now. I’m reconsidering whether to continue my subscription going forward.

Steps to Reproduce

Model not available This model provider doesn’t serve your region?

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version 1.2
VSCode 1.101

[T1000]

Hi @shixiongliu please check following details as the message says.

As this is not a technical bug I will merge your post to the relevant thread to prevent duplicates.

This model provider doesn't serve your region

Hey all, just want to clarify what’s going on here! Cursor’s model routing respects the availability regions set by the underlying model providers. This means if you are in a region not supported by a specific model, you may see the error in this threads title. You can learn more on this here: If you are affected by this change, you should have the option to self-serve a refund for your current billing month in cursor.com or you can reach out via [email protected] to request one too.