Not able to get the response from CURSOR

[Girish_Kumar_Sharma]

Where does the bug appear (feature/product)?

Cursor CLI

Describe the Bug

2026-06-26 16:51:35.989 [warning] [Window] [AlwaysLocalSingleton privacy] {“level”:“warn”,“key”:“mcp”,“message”:“[MCPWellKnownDetection] Failed to pre-resolve server icons:”,“metadata”:{“arch”:“arm64”,“platform”:“darwin”,“channel”:“stable”,“client_version”:“3.9.8”,“layout”:“glass”,“mcpMeta.mcp_version”:“snapshots”,“mcpMeta.subkey”:“well_known_detection”,“mcpMeta.errorMessage”:“[internal] self signed certificate in certificate chain”,“mcpMeta.errorStack”:“ConnectError: [internal] self signed certificate in certificate chain\n at JIS (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:29967:60973)\n at Object.n [as unary] (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:29967:65576)\n at async Object.getKnownServers (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:11817:44585)\n at async vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12073:20684”}}
2026-06-26 16:51:36.006 [info] [Window] [PushRequestContextService] Updated git workspace caches (1 entries)
2026-06-26 16:51:36.053 [info] [Window] [lifecycle]: Process participant started (id: shared-process-connection, ms: 1780)
2026-06-26 16:51:36.940 [error] [Window] [Extension Host:unknown] [otel.error] {“stack”:“Error: self signed certificate in certificate chain\n\tat TLSSocket.onConnectSecure (node:internal/tls/wrap:1656:34)\n\tat TLSSocket.emit (node:events:509:28)\n\tat TLSSocket._finishInit (node:internal/tls/wrap:1102:8)\n\tat ssl.onhandshakedone (node:internal/tls/wrap:888:12)”,“message”:“self signed certificate in certificate chain”,“code”:“SELF_SIGNED_CERT_IN_CHAIN”,“name”:“Error”}
2026-06-26 16:51:38.058 [info] [Window] [lifecycle]: Process participant started (id: mcp-process-connection, ms: 2005)
2026-06-26 16:51:38.059 [info] [Window] [lifecycle]: Process participant started (id: utility-process-workers, ms: 0)
2026-06-26 16:51:40.366 [info] [Window] [Extensions]: Checking for updates. Reason: Product update
2026-06-26 16:51:40.366 [info] [Window] [Extensions]: Checking for updates. Reason: Product update
2026-06-26 16:51:40.366 [info] [Window] [Extensions]: Checking for updates. Reason: Product update
2026-06-26 16:51:41.467 [error] [Window] [AlwaysLocalSingleton privacy] {“level”:“error”,“key”:“experiment_refresh_service”,“message”:“ExperimentRefreshService: Statsig bootstrap from server failed”,“metadata”:{“arch”:“arm64”,“platform”:“darwin”,“channel”:“stable”,“client_version”:“3.9.8”,“layout”:“glass”,“error.message”:“self signed certificate in certificate chain”,“error.stack”:“ConnectError: [internal] self signed certificate in certificate chain\n at JIS (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:29967:60973)\n at Object.n [as unary] (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:29967:65576)\n at async Object.bootstrapStatsig (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:11817:44585)\n at async $9e._doRefreshBootstrapFromServer (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:24412:10928)”,“error.kind”:“ConnectError”,“error.code”:“13”,“trigger”:“poll”,“was_initialized”:“true”},“error”:{“name”:“ConnectError”,“message”:“[internal] self signed certificate in certificate chain”,“stack”:“ConnectError: [internal] self signed certificate in certificate chain\n at JIS (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:29967:60973)\n at Object.n [as unary] (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:29967:65576)\n at async Object.bootstrapStatsig (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:11817:44585)\n at async $9e._doRefreshBootstrapFromServer (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:24412:10928)”}}
2026-06-26 16:52:38.766 [warning] [Window] [GlassDiffService] getGitRoot failed (cwd=/Users/girish.kumar/IdeaProjects/recovery-ninja, hasGitContextProvider=true): Canceled
2026-06-26 16:52:38.766 [warning] [Window] [GlassDiffService] Refresh git-root lookup errored (reason=immediate, cwd=, previousGitRepoRoot=, hasGitContextProvider=true, message=Canceled)
2026-06-26 16:52:42.341 [warning] [Window] [GlassDiffService] getGitRoot failed (cwd=/Users/girish.kumar/IdeaProjects/recovery-ninja, hasGitContextProvider=true): Canceled
2026-06-26 16:52:42.341 [warning] [Window] [GlassDiffService] Refresh git-root lookup errored (reason=immediate, cwd=, previousGitRepoRoot=, hasGitContextProvider=true, message=Canceled)

Steps to Reproduce

I am unable to get response from CURSOR getting this error when trying with any message
Request ID: 21a4cc55-8446-4529-9af2-3707cf4ec29a
An unexpected error occurred.
[internal] self signed certificate in certificate chain
RetriableError: [internal] self signed certificate in certificate chain
at dHk (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12039:27831)
at Isu (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12039:26566)
at Wjy (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12040:11930)
at Object.classify (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12040:16437)
at pHk (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12040:5824)
at async V0h.runWithSharedTurnRunner (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12040:15789)
at async pj.runAgentLoop (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:24511:3041)
at async Lcp.streamFromAgentBackend (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:24530:13853)
at async Lcp.getAgentStreamResponse (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:24530:22878)
at async R4e.submitChatMaybeAbortCurrent (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.glass.main.js:12127:2087)

Expected Behavior

Results

Operating System

MacOS

Version Information

Version: 3.9.8
VS Code Extension API: 1.105.1
Commit: 4aa8ff1b7877ed7bd01bcba308698f71a6735380
Date: 2026-06-25T01:39:30.490Z
Layout: glass
Build Type: Stable
Release Track: Default
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.256
OS: Darwin arm64 25.5.0

For AI issues: which model did you use?

auto

Does this stop you from using Cursor

Yes - Cursor is unusable

[Colin]

Hi @Girish_Kumar_Sharma,

Please take a look at this similar thread:

Certificate signature failure after recent update

This is a known issue when Cursor runs behind a corporate VPN or proxy that performs SSL inspection, which replaces certificate chains with your company’s own CA. A few things to try, in this order: Enable system certificates — In Cursor, go to Settings (gear icon) and search for systemCertificates. Enable both http.systemCertificates and http.experimental.systemCertificatesV2. This tells Cursor to trust certificates from your macOS Keychain. Verify your corporate CA is trusted in macOS K…

@sticheg, are you also seeing the self signed certificate in certificate chain error? If not, it’s likely a different issue and would warrant a new thread.