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Clear description of the bug:
Codebase indexing consistently fails with a “Handshake failed” error. The embeddings cannot be generated or stored in the cloud, preventing proper codebase-wide functionality. This is affecting my business workflow as a Cursor Business user.
Steps to reproduce the bug:
- Open Cursor
- Attempt to index a codebase (either automatically or manually)
- Observe “Handshake failed” error message
- Retry indexing results in the same error
Screenshots:
Operating System and Cursor Version:
- OS: macOS 24.3.0
- Cursor Version: 0.44.11 (fe574d08, arm64)
- Account Type: Business User
Impact on using Cursor:
This issue significantly impacts the ability to use Cursor effectively as it prevents codebase-wide search and context-aware features from working properly. As a business user, this affects my professional workflow and productivity.
Additional Troubleshooting Information:
- Performed complete uninstallation and fresh install of Cursor
- Tried different network connections and VPN
- Issue persists across all attempted solutions
- Indexing settings are enabled but fail to complete