Plan upgrade to Pro+ one say after plan end

Support Help
1

I have one day in my plan 20/m

But I have alot of work what will happen when I upgrade my plan today pro+?

2

Hey! When you upgrade your plan, your old subscription is automatically canceled, and you’ll get a prorated refund for the unused time. In your case, you’ll get a refund for the remaining 1 day of the Pro plan.

Please note:

  • The refund can take a few days
  • After upgrading to Pro+, you can’t automatically go back to your old plan, you’ll need to start a new subscription

Alternative: if you only need extra credits for one month, you can use on-demand usage without changing your main plan.

More details: Question about Pro+ cost with active Pro annual

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3

Similarly, if I want to ‘downgrade’ from a higher paid plan to lower paid plan mid-cycle what happens then? Is ‘Cancel’ and ‘re-subscribe’ the only option?

thanks!

4

Hey, yeah, canceling and resubscribing is the only way to switch to a lower plan mid-cycle.

With any plan change (upgrade or downgrade), this happens:

  • Your old subscription is automatically canceled
  • You get a prorated refund for unused time
  • A new subscription starts on the new plan

A few things to keep in mind:

  • The refund can take a few days
  • If you cancel an annual plan, you lose its benefits (for example, unlimited auto)
  • After switching, you can’t automatically go back to the old plan

If you need details for your specific case (like an annual plan), it’s best to email [email protected] before changing plans. They can explain the exact refund calculation and help with the process.

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5

thank you! what do you mean by “You get a prorated refund for unused time” ?
Is the refund not according to the credit usage? i.e., if I have left $20 of API agent usage but I’m cancelling it on the 29th day of my monthly billing cycle, what will happen?

6

For an exact calculation specific to your account, best to email [email protected] - the billing team can break it down precisely.