Please help me forum

Support Help
1

Where does the bug appear (feature/product)?

3

Trauble connection

5

Hey, to help with the connection issue, I’ll need a bit more detail since there’s no description in the thread right now.

Can you clarify:

  • Where exactly the issue happens (Chat, Agent, Tab, indexing) and the full error text (or a screenshot)?
  • Your Cursor version and OS
  • The Request ID, if you have one (in chat: top right menu > Copy Request ID)

For now, you can run diagnostics: Cursor Settings > Network > Run Diagnostics. If you’re on a corporate network, VPN, or proxy (Zscaler, etc.), try this: App Settings Cmd+, or Ctrl+, > search for HTTP/2 > Disable HTTP/2, then restart Cursor.

Send the details and we’ll dig in.