You don’t see this button?
Maybe its a regional or some other unique thing. You’re better of messaging a rep.
This isn’t a refund channel; it’s for managing subscriptions.
I’ve already contacted customer service, complaining only about the platform’s naivety.
You’re right. They changed it.
Hi Jim,
Can you provide guide to setup Codex IDE in cursor (Windows)?
Thanks Jim.
Awesome man, didn’t know that honestly.
Hey, if you wish IDE version, there’s also Gemini Code Assist (Google), Claude Code (Anthropic), Cline (use models via api such as OpenRouter), etc.
If you have google account, you can use Gemini Code Assist up to 1000 requests per day with 0 charge. (Gemini 2.5 Pro) No Enterprise account! Just personal account required. If you subscribed to Google AI it’s gonna be 1500 requests per day.
Claude Code is usable within Anthropic subscription. $20, $100, $200 plans.
Cline is pure pay-as-you-go. Or start using with other local models via ollama/llama.cpp (such as gpt-oss-20b) etc.
And there’s other bunch of CLI tools, Cursor CLI, Cluade Code, Gemini CLI, Codex (CLI Version), etc.
And other VSCode forked IDEs, VSCode (Copilot), Windsurf, Kiro, etc
There are many tools to start programming outside of Cursor!
“In my assessment, Google’s AntiGravity IDE is likely to increase competitive pressure and may even disrupt prevailing price models across the market.
Please add that we can set the limits per seat in a team subscription. It’s super unfair if someone in the team uses 50-100$ early on in the month and the rest of the team can’t use any on demand token above their included requests.
tldr: Purchased annual subscription in May 2025 for 500 requests/month. Cursor changed it to ~50 requests/month on June 16, 2025 without my consent and refuses refund.
I purchased a Cursor Pro Annual subscription in May 2025 specifically for the 500 fast requests/month terms.
On June 16, 2025 - just one month into my annual contract - Cursor unilaterally changed my plan to a usage-based model with ~50 requests/month.
When I contacted support requesting either restoration of my original terms OR a pro-rated refund, they refused both. They offered only a $20 credit for my “next subscription.”
The Evidence of Bad Faith:
On July 10, 2025, @danperks (Cursor Team) posted:
“Q: I purchased a yearly plan, am I able to stay on that pricing for
the rest of the year? Yes. The pricing you purchased will continue
to be reflected for the duration of your billing period.”
The Contradiction:
Cursor support has confirmed to me via email that they changed ALL individual annual plans on June 16, 2025 - regardless of when purchased or where in the billing cycle.
- May 25, 2025: My purchase (Annual plan, 500 requests/month)
- June 16, 2025: Cursor changes my plan to ~50 requests/month
- July 10, 2025: Cursor publicly claims they honor original pricing
for full billing period - After hitting the limit: Support confirms the change and refuses refund
To the Cursor Team:
You have unilaterally altered a prepaid contract. You collected money for 500 requests/month and are now delivering ~50 requests/month. Your own team member publicly stated you honor original pricing, yet you changed my plan 11 months before my renewal date.
To Other Annual Plan Subscribers:
Check your usage limits. If you purchased before June 16, 2025 with 500 requests/month and are now being throttled at ~50 requests, Cursor has breached your prepaid contract terms - regardless of what they claim about “team plans” or what the current FAQ says.
I’m posting here for visibility (not asking to handle billing publicly).
Issue: entitlement/provisioning sync bug after a plan-change attempt.
- I’m a paid Pro+ user and have paid invoices on file.
- After starting an Annual Pro+ (or plan-change) flow and not completing checkout, my account state became inconsistent.
- Billing now shows “will downgrade at end of billing cycle” + a small credit balance, but Cursor Agent/CLI behaves like Free (login succeeds; Pro+ entitlement not applied; CLI blocked).
Support is stuck in auto-replies (“another open ticket / don’t open new tickets”), so I can’t get an effective escalation.
Request (actionable): could a Cursor staff member escalate my existing email ticket to billing/engineering to:
- re-provision Pro+ entitlements for Agent/CLI, and
- cancel any unintended scheduled downgrade if applicable?
I can share ticket details privately via DM/email (not posting sensitive billing info here).
@DennisG Could try this
Which models don’t have the price?
grok-code-fast-1
claude-4.6-sonnet-medium-thinking
gpt-5.4-medium
Doesn’t matter the model, it’s a data issue, the token usage is there but the costs are not. Happens from time to time.
I must confess that model pricing is so high nowadays, especially for the most important one (Opus 4.6), that I think I need to get a Claude Max account in addition to Cursor Ultra. Last month, I ended up paying hundreds of extra dollars, and this month I hit the Ultra limit even earlier. In less than a week, I managed to use it all when I got excited about a new project I’m building.
If I continued the project using only Cursor, it would probably cost another $400 or so. I also really do not like the idea of being invoiced for those extra credits every day. In business, that means I need to collect and send all the individual receipts to accounting. That is a lot of extra burden for me, and processing those receipts in accounting is not free either.
There is also some kind of 20% discount offer on the website if I pay annually. I do not really know what it means or whether it even applies to Ultra, but even if it does, I am hesitant to take it. Why? Because the pricing is not stable, and a lot could change for the worse within a year. I might end up paying for nothing.
Yea if you pay annually you get 20% off, but from my understanding you cannot get a refund, only a credit to be applied to another plan. And if they do refund you a credit, it is prorate using the 100% rate not the 80% rate.
You are not wrong to be suspicious of the pricing increase. I have noticed that too. I use Sonnet 4.6 sparingly when I need to, and it seems to cost more than it used. Like I can maybe get like 30-40 requests from my $20 plan when I used to be able to do like 60 or 80. So yea, the price I assume is going to continue to creep up, and hiding the cost per request in the dashboard is a way to obfuscate that. It’s pretty clear that is the primary reason for hiding that data. No one wants that cost data to be hidden. So they are not doing it for the users.