Refund mistake annual sub

Discussion
1

Hi,

I made a mistake this morning and paid for an annual subscription because I thought it’s gonna be billed monthly, but I instantly got charged with the whole 192$. Is it possible to have a refund or change the subscription to monthly? I still wanna use your service in the future.

I already sent an email to [email protected].

Gabriel,
[email protected]

2

Hi @moisatedy97

No worries, we can get this sorted out for you!
Drop an email to [email protected] and I will pick it up asap.
If you can drop a reply once you’ve sent the email, I can make sure I snag it.

Thanks

1 Like
3

I already sent it 3 hours ago from email: [email protected]. Ty!