Remote extension installation hangs

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

The installation of the ms-python extension on a remote machine hangs indefinitely

See the image below, it remains stuck on “Installing” and never completes

image
image517×970 68.2 KB

Steps to Reproduce

  1. On remote machine, run: rm -rf ~/.cursor*
  2. Reconnect to the remote machine using Cursor
  3. Install the ms-python extension

Expected Behavior

the ms-python extension should be installed within seconds

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.3.23 (system setup)
VSCode Version: 1.105.1
Commit: 655ee705c6c7b6da1da481d0fdf13191d5e3e980
Date: 2026-01-06T04:26:58.029Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.19045

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

1 Like
3

Hey there!

If, before installing, you toggle developer tools (Help → Toggle Developer Tools), do you see any errors in the Console or the Network tab?