Where does the bug appear (feature/product)?
Grok Bot
Describe the Bug
Since about 13:00 Australia/Darwin (UTC+9:30) on Nov 7, 2026, every bot on my shared computer fails to take screenshots or use the browser with “All screens on the shared computer are in use. Try again in a moment.” It has lasted over 3 days and my work cannot go on.
- Account: ，32 bots, Grok Bot app 0.79.2 on Linux, also used on iPhone.
- Support ticket: T-J49222. The support assistant said the team is already tracking it, but there has been no human reply since Nov 7.
- A newly created bot could take a screenshot once on Nov 7 at 20:37 Darwin; later new bots failed too.
- The desktop itself works: I can open and operate the computer screen in the app. Only the bots are blocked.
- Settings > Computer has no Update row on my account, and I have not pressed Reset.
- This looks like the same stuck screen reservation as threads 175786 and 177180, where staff restored from backup without a Reset.
Could a staff member please restore my computer’s screen state from the latest backup, keeping all bots, files and logins, and tell me before any account action? Thank you.
Steps to Reproduce
- Use the Grok Bot app with a shared bot computer that has many bots (I have 32, including hidden ones).
- Ask any bot to take a screenshot or open the browser, for example a screenshot request in any bot chat.
- The bot fails with “All screens on the shared computer are in use. Try again in a moment.” Sometimes “window not ready” or “stale_window” shows first.
- Repeat with every other bot, including a newly created one. They all fail the same way.
- Open the computer screen in the app. It works and can be operated, so only the bots are blocked.
- Start: about 13:00 Australia/Darwin (03:30 UTC) on Nov 7, 2026. Still failing on Nov 10, 2026 at 09:15 Darwin.
Expected: a bot gets a screen. Actual: every bot gets the “All screens in use” error.
Expected Behavior
When a bot takes a screenshot or opens the browser, it should get a free screen on the shared computer and the task should run. If all screens are really busy, the error should clear within a few minutes once the other bots finish. Newly created bots should also be able to get a screen.
Operating System
Linux
Version Information
Grok Bot app 0.79.2 (updated on Nov 9, 2026; the problem started on 0.78.4). Platform: Linux for the bot computer, installed through the system package manager. The app is also used on iPhone and on a Mac. Account: . Support ticket: T-J49222.
Does this stop you from using Cursor
Yes - Cursor is unusable