I’ve received the refund notification, and I really appreciate how quickly it was processed — within just an hour!
Dear Cursor Support Team,
Thank you for your prompt response and for processing a partial refund. However, I would like to kindly request a full refund of my payment of $192.
When I signed up, I believed I was starting a trial period, and I was not aware that the annual fee would be charged immediately. I only used the plan for one day, and it was not my intention to purchase the full year in advance.
Since this was a genuine misunderstanding on my part, I kindly ask for your understanding and support in refunding the remaining amount ($13.64) so that the total refund equals my full payment of $192.
I truly appreciate your help and look forward to your confirmation.
Hey, I’ve sent you a DM.
Dear Cursor Support Team,
I am I am writing to request a refund for the personal account subscription that was charged on Oct 7, 2025. My account is associated with the email address [email protected]
I just subscribed myself to the $200 ultra model. However, I found that I was not very used to the workflow with cursor. Could you please therefore issue me a refund.
Yours sincerely,
Austin Li
1 Like
Dear Cursor Support Team,
I am writing to request a refund for the personal account subscription that was charged on October 14, 2025. My account is associated with the email address [email protected].
I would like to inform you that I have not yet used any services or incurred any charges under this subscription, and I would appreciate it if you could process a refund for the same.
Thank you for your understanding and assistance in this matter. Please let me know if you need any further details to process the refund.
Best regards
Dear Cursor Support Team,
I am writing to request a refund for the personal subscription charged on November 2, 2025.
I would like to clarify that I have not made significant use of the service and have found that it does not currently meet my needs. And I have not yet used any services or incurred any charges under this subscription, and I would appreciate it if you could process a refund for the same.
I have already sent an email to [email protected] about refunds. Sam’s reply did say I was going to be connected with a human but then I heard nothing.
Thank you for your understanding and assistance. Please let me know if you require any further details to proceed. Look forward to your confirmation.
Best regards
Hey, I’ve sent you a DM.
I forgot to cancel my free trial and was just charged for the subscription. I haven’t used the service since the charge and would really appreciate a refund.
Charge date: 11/04/2025
1 Like
Dear Support Team,
I am writing to request a refund for the personal account subscription that was charged on NOVEMBER 24, 2025. My account is associated with the email address [email protected]
I would like to inform you that I have not yet used any services or incurred any charges under this subscription, I missclicked and i couldnt use my 7 days free trial and I would appreciate it if you could process a refund for the same.
Thank you for your understanding and assistance in this matter. Please let me know if you need any further details to process the refund.
Hi Cursor Support Team,
I hope you’re doing well. I would like to request a refund for invoice #CCCZHZFT-0002.
Please let me know if you need any additional details from me to process this request. The account is associated with email [email protected]
Thank you for your assistance.
Kind regards,
Mathews
Hi, my email is [email protected] , sorry I forgot to cancel my trial and got charged 20$
I would like to request a refund since i dont use it, just tried it once…
Thank you, Regards.
Hey @harhggb8 @Mathews_Musukuma, I’ve sent you a DM.
Hi Cursor Support Team,
I am writing to request a refund for the personal subscription charged on October 16th, 2025, under the email address [email protected]. I am no longer using the services provided by Cursor, and was unaware that auto-renew was in effect. I understand if only a portion of the payment can be refunded, from this date until October 16th, 2026.
I would appreciate it if you could process a refund for the account. Thank you for your understanding and assistance in this matter. Please let me know if you need any further details to process the refund.
Best regards,
Lux
Hey,
I have sent an email to [email protected] but have not received a reply. My email was regarding a refund request. Can the funds be refunded?
thanks 
Dear [Support Team],
I am writing to request a refund for the personal account subscription that was charged on December 05, 2025. My account is associated with the email address [email protected].
I would like to inform you that I have not yet used any services or incurred any charges under this subscription, and I would appreciate it if you could process a refund for the same.
Thank you for your understanding and assistance in this matter. Please let me know if you need any further details to process the refund.
Best regards,
Utku
Hello - I registered for an annual paid trial package and wanted to end the trial period early and start paying directly, but you automatically transferred me to a monthly paid package without any prompts or switching options. May I make some changes? Our company is eligible for reimbursement. Can you handle it for me immediately today? Thank you
I followed up with the Cursor support team regarding the refund. Unfortunately, they’ve denied the request, citing their strict policy that subscriptions are non-refundable once usage has been recorded. The Pro features will remain active until the end of the current billing cycle, allowing us to continue using the service until then. It feels more like a penalty for choosing the yearly option.
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Because using Cursor’s resources involves real costs, especially for model access, we are not able to issue a refund. Subscriptions that have been used are considered fully non-refundable.
Your subscription will continue until the end of your billing cycle, and you’ll have full access to all Pro features during this time.
I know this might feel disappointing, but please remember we are here to help with any questions or tips on getting the most out of your plan. You can always reach out to us, and we will do our best to support you.
For more information, you can review Cursor’s Terms of Service here:
https://cursor.com/terms-of-service