Request for Refund for Personal Account Subscription

Dear [Support Team],

I am writing to request a refund for the personal account subscription that was charged on December 9, 2024. My account is associated with the email address leader_neojieke@2925.com.

I would like to inform you that I have not yet used any services or incurred any charges under this subscription, and I would appreciate it if you could process a refund for the same.

Thank you for your understanding and assistance in this matter. Please let me know if you need any further details to process the refund.

Best regards,
Neo

Hey,

Thanks for your post.
I have issued you a refund - you should see it in 5-10 days.

If you have any further billing issues, please email us at hi@cursor.com

Thanks :slight_smile:

1 Like

Thanks

Hi danperks
I am writing to request a refund for the team subscription. My account is associated with the email address fangjianjiang725@163.com. hi@cursor.com can not be reached.

I would like to pay personal account subscription, and I would appreciate it if you could process a refund for me.

Thank you for your understanding