Response time degradation - several minutes - 2025-11-19 9am ET

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Experiencing 5+ minutes response time. I am on Pro+, at 32% usage, Agent / Auto Mode. The Cursor status page is showing all green.

Steps to Reproduce

Happens with every Agent request.

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.0.77 (Universal)
VSCode Version: 1.99.3
Commit: ba90f2f88e4911312761abab9492c42442117cf0

For AI issues: which model did you use?

Auto

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Hey, thanks for the report. I see you’re experiencing serious Agent timeouts on version v2.0.77.

Please share:

  • Request ID:

    • After a slow Agent request, click the chat menu (top right) → “Copy Request ID”

  • Network diagnostics:

    • Cursor Settings → Network → “Run Diagnostics” → take a screenshot of the results

  • Extensions check:

    • CMD+Shift+P → “Developer: Open Extension Monitor” → check if any extension shows high CPU during hangs

  • Are you using a VPN or a corporate network?

A couple of quick things you can try while we investigate:

  • Disable HTTP/2:

    • Cursor Settings CMD+, → search for “HTTP/2” → enable “Disable HTTP/2” → restart Cursor

  • Clean globalStorage (known v2 performance issue):

    • Completely close Cursor
    • Go to: ~/Library/Application Support/Cursor/User/globalStorage/
    • Rename state.vscdb and state.vscdb.backup (for example, add .old to the end)
    • Restart Cursor

Let me know if this helps, or share the diagnostics so we can escalate the issue if needed.

3

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