Sign in: Internal error

Support Bug Reports
1

Where does the bug appear (feature/product)?

Somewhere else…

Describe the Bug

When I am trying to open my dashboard it redirecting me to https://authenticator.cursor.sh/

Then I enter my email/password, pass captcha. After that I have

[internal] internal error

So, I can’t login to renew my subscription, please help asap

Steps to Reproduce

Try to login with email + password

[internal] internal error

appears, login wont work

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.2.12 (user setup)
VSCode Version: 1.105.1
Commit: 4395cbb45916e730692e72c853b893578fbb0110
Date: 2025-12-11T00:22:45.078Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.19045

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Same here

3

Same here

4

Same here

5

They said it’s resolved, but I still can’t log in.

6

Agree, not fixed. Loading dashboard shows for a few seconds then bounced back to login page

7

Same here. I have removed and re installed cursor twice. Still cannot login.

8

Same here

9

Internal Cursor features have started failing, LLM replies with code patches are not being applied anymore and results are lost.

10

Hey everyone, we had a few incidents, but it should be working now.