SOLUTION NEEDED: We’re having trouble connecting to the model provider. This might be temporary - please try again in a moment

Support Bug Reports
2

Hey, thanks for the report.

This error is commonly caused by MCP servers or network settings. Let’s check a few things:

Quick fix to try first:

  • If you have MCP servers configured, try disabling them temporarily - this fixed similar issues for other users

Diagnostics needed:

  1. Cursor Settings > Network > Run Diagnostics - share a screenshot
  2. Disable HTTP/2: Press CMD+, > search “HTTP/2” > enable “Disable HTTP/2” > restart Cursor
  3. Test with clean profile: cursor --user-data-dir=/tmp/cursor-test from terminal

Please also share:

  • 2-3 Request IDs from failed attempts (Chat menu > Copy Request ID)
  • What extensions do you have installed?
  • Are you using any MCP servers?
  • What region/country are you in?
  • Using VPN or proxy?

Similar solved case where MCP servers were the cause: GPT-5.2 - agent mode not working

Let me know what you find.