Stuck GrokBot - need a runner restart?

Support Bug Reports
1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

One of my bots is not responding at all. The others are all fine. The ID is 3e012117-a3c0-4acd-a07c-bc90c914eeca

Is it possible to have this restarted? Not sure if I need a runner restart? Thanks

Steps to Reproduce

Unknown. This is the first time a single bot has gotten stuck for me

Expected Behavior

The bot is meant to respond when I talk to it. I tried voice mode and it answers, but it’s not posting text messages to the chat nor is it taking the actions i give it

Operating System

Windows 10/11
iOS

Version Information

Chat ID 3e012117-a3c0-4acd-a07c-bc90c914eeca

Does this stop you from using Cursor

Sometimes - I can sometimes use Cursor

5

Hey @Andy_Brown1, thanks for the report!

This was a server-side issue on our end satruday morning. During that window some bots failed every reply while others kept working, which is exactly what you saw. It has been fixed since then.

Could you check to make sure it’s all working well now?