The connection stalled. Please try again

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

The connection stalled. Please try again.

Steps to Reproduce

Request ID: fda36014-a480-4fff-b6c6-4ecda0c4a391
Connection stalled
LTe: Connection stalled
at $mf (vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9096:4764)
at ova.run (vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9096:8170)
at async qyt.runAgentLoop (vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34190:57047)
at async Wpc.streamFromAgentBackend (vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34239:7695)
at async Wpc.getAgentStreamResponse (vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:34239:8436)
at async FTe.submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:9170:14575)
at async Object.Oi [as onSubmit] (vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:32991:3808)
at async vscode-file://vscode-app/c:/Users/graha/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:32965:59943

Expected Behavior

insert a video link into the code and other areas of the app

Screenshots / Screen Recordings

Screenshot 2026-01-27 130651.png
Screenshot 2026-01-27 130651.png491Ă—422 5.97 KB

Operating System

Windows 10/11

Version Information

Version: 2.4.21 (user setup)
VSCode Version: 1.105.1
Commit: dc8361355d709f306d5159635a677a571b277bc0
Date: 2026-01-22T16:57:59.675Z
Build Type: Stable
Release Track: Default
Electron: 39.2.7
Chromium: 142.0.7444.235
Node.js: 22.21.1
V8: 14.2.231.21-electron.0
OS: Windows_NT x64 10.0.26200

Additional Information

Disabled HTTP 2 went to 1.1 fixed short term now its back. Still 1,1 went to 1.0 then back to 2 nothing is helping solve the issue this time

Does this stop you from using Cursor

No - Cursor works, but with this issue

3

Hey, thanks for the report. I can see you already tried switching HTTP/2 → HTTP/1.1 → HTTP/1.0, and it didn’t help.

Try this workaround. It helped another user with the exact same stack trace earlier today:

  1. Rename the project folder in File Explorer (for example MyProject → MyProject_v2)
  2. Reopen it in Cursor

This resets a corrupted local index. Here’s a resolved thread with the same stack trace: Connection Error / Stalled Agent requests for hours - #9 by Fares_Bendhiab.

If it still doesn’t help, please share:

  • Network Diagnostics: Cursor Settings > Network > Run Diagnostics (screenshot)
  • Console errors: Help > Toggle Developer Tools > Console (screenshot if you see any red errors)
  • Are you using a corporate VPN or firewall (Zscaler, McAfee, etc.)?
  • Your ISP and approximate location?

The team is aware of this issue. Over the past couple of days, a few users reported the same stack trace. The diagnostics will help us find the root cause.

Let me know how it goes.

5

Hello everybody, I’m currently experiencing the same issue and I’ve tried all the suggested fixes ( switch the connection type and rename the folder) without success.

6

same problem

8

@TK_PJ06 Thanks for sharing the diagnostics - network looks healthy on your end, which suggests this may be transient or ISP-related. A few things to try:

  1. Update Cursor - you and the OP are on older versions. The latest is 2.5, and there have been connectivity improvements since then.
  2. Export logs - if the issue persists after updating, run CMD/CTRL + Shift + P > Developer: Export Logs and share them here so we can dig deeper into what’s happening during the stall.

In some similar cases, the issue resolved itself after a few hours (server-side transient). Is the problem still occurring for you?

@Stefano_Sabino Could you share your Cursor version, OS, and whether you’re on a VPN or corporate network? That’ll help us narrow things down.