Hello! The following is a description of the issue: The cursor web version is functioning normally, but the desktop version keeps displaying “reconnecting”. I went to settings to check the network and used network diagnostics, which revealed that DNS is not responding. Switching to the HTTP version didn’t help either. Of course, I have already enabled the Clash Verge system proxy. I have tried many methods, including uninstalling and reinstalling cursor and VPN software, but the issue remains unresolved. I urgently need help to resolve this problem.
Steps to Reproduce
After renewing my subscription and upgrading to the latest version of Cursory, I encountered this issue. Subsequently, I uninstalled Cursory and reverted to the previous version, but it still didn’t work
To help ensure most of our users can participate in discussions, this forum is currently English only.
If you’d like, you can edit your post to translate it into English. Once it meets our guidelines, it will be automatically relisted.
Thanks for understanding!
Note: This is an automated detection system and sometimes makes mistakes. If your post is already in English, feel free to ignore this message, or just make a small edit and it will be reviewed again.
Hey @zhubinghao
Since the web version works and rolling back the version didn’t help, this isn’t your account or the Cursor version - it’s Clash Verge dropping the desktop app’s agent connection, so it sits on “Reconnecting.” (Ignore the “DNS no response” in the Agents Window diagnostics - that panel misreports there even when the connection is fine.)
Try this:
Fully quit Cursor (Task Manager → end every Cursor.exe), then launch once with the proxy bypassed: "%LOCALAPPDATA%\Programs\cursor\Cursor.exe" --no-proxy-server. Send a quick message - if the agent replies, the proxy is the cause.
If so, make it stick: in Clash Verge, route Cursor’s domains direct - add cursor.sh, cursorapi.com, and cursor-cdn.com as DOMAIN-SUFFIX,...,DIRECT under prepend-rules, then restart Cursor. Full recipe: Can not use cursor because of clash verge.
If step 1 doesn’t help, click Open IDE, run Cursor Settings → Network → Run Diagnostics in that window, and share the result plus a Request ID from a failed message (three-dots menu → Copy Request ID).
