[posted accidentally in wrong category, preserving thread]
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I legit started a new project, without any context, no files, no previous chats, nothing. And I got charged $.03 for saying test (around 12k tokens. You can keep dodging the idea of something being wrong, but I paid for the $200 plan and now I am stuck between two walls. 1. I cannot work because the prices of token consumption is too high and will leave me with 1/10th the amount I was promised, 2. I canāt not work because my plan is running out and Iāll waste the plan because of some bug. Iām getting frustrated more and more because it seems like cursor is dodging responsibility and basically telling people, āHey, you know that model āautoā, which you guys paid to not use? If you donāt like how we changed the token consumption abruptly without notice, then use that.ā I just donāt like how youāre so sneaky and vague about issues, in which if you fixed you would gain trust. And I still have not received a response from a āspecialistā on email and itās been 4 days.
If I am wrong, please tell me and Iāll understand what the issue is, I want to resolve this issue quick so I can build my project.
Iām sorry, but it doesnāt address the fact that weāre not getting what we paid for, that weāre being charged far more than we actually use, that we canāt even use any of the services properly right now, and that auto mode is a complete fiasco.
Because of Cursor, we canāt do our jobs right now, we canāt complete our projects, and weāre suffering losses. Iāve been a developer for 26+ years, and while I love Cursor, I see a scenario where itās all about security and unfair monetization. Many others will agree.
Denying these issues or making excuses in a forum where everyone is saying the same thing is an attempt and could be the worst-case scenario for the brandās progress. Instead of acknowledging mistakes and finding solutions, weāre met with unnecessary explanations.
And yes, @condor, youāre the only one; I donāt think anyone else works or reviews for this company.
(I think this might be the longest forum post Iāve ever written in such a frustrated and angry way. Youāve made me go through this, Cursor! Thank you!!!)
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I canāt agree more. Itās getting out of control. Either they are too dumb to see the true problem, or is dodging and praying that people wonāt care in a few days. I canāt use my $200 membership, and worst of all, I canāt work on my project at all in fear of not getting a rake back on overcharged tokens. I legit paid for this membership 4 days ago, and I have used it maybe 5-6 times. If I donāt get a refund, Iāll contact my bank and do it that way if I have to.