Took hours to load the file but failed

Support Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

Took hours to load the files but it was working properly yesterday. I already tried to reopening my computer, or deleting cursor and redownload it, but none of this works. Im using the latest macbook air model. Please help.

Steps to Reproduce

Close cursor, reopen it, then try to load the files and fail.

Operating System

MacOS

Version Information

Version: 3.0.16
VSCode Version: 1.105.1
Commit: 475871d112608994deb2e3065dfb7c6b0baa0c50
Date: 2026-04-09T05:33:51.767Z
Layout: editor
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Darwin arm64 25.4.0

Does this stop you from using Cursor

Yes - Cursor is unusable

5

Hey, I’ll need a bit more detail to understand what’s going on:

  1. What exactly isn’t loading: file contents in the editor (blank tab), the file tree on the left, or the whole workspace?
  2. Does it happen only with one project or with any project? How big is the project?
  3. What’s your exact macOS version? Apple menu > About This Mac.

While I’m waiting, try these in order:

Run without extensions:

cursor --disable-extensions

Clear workspace cache:

  • Close Cursor
  • Delete the project folder in ~/Library/Application Support/Cursor/User/workspaceStorage/your_project_hash and make a backup first
  • Reopen Cursor

Logs for debugging:
If nothing helps, go to Help > Toggle Developer Tools > Console tab. If you see red errors there, send a screenshot.

Related thread: Cursor on MacOS infinitely loads a workspace

Let me know how it goes.