Unable to access cursor ai tool

Iam having issue’s with accessing the AI feature i used the control k shortcut but the window is not showing up this started happening after I installed an update recommended by cursor because when i was trying to debug my code the AI feature was saying my request was cancelled is it me or what please do advise :pray: to

Hi @rhedesigned

Maybe a program is intercepting the key combination? Or could it be an extension? Also, try starting up in “disable extensions” mode.