Unable to connect to ssh but can do so in vscode

Support Help
1

I am able to connect to ssh in vscode but failed in cursor after the required install of updates

The logs looks like this:

[info] Resolving ssh remote authori.txt (8.8 KB)

pls take a look, it is really weird and i cannot fixed it

3

Hey, I see two things in the logs:

  1. Your HPC cluster blocks outbound connections to downloads.cursor.com. Cursor handled this correctly, downloaded the server locally, and copied it to the remote. This part is fine.

  2. The main issue is a timeout while unpacking or starting cursor-server on the remote machine. Most likely, your home directory on the HPC is mounted over NFS, and unpacking the archive takes longer than the install timeout.

Try this:

First, SSH into hpc3 using a regular SSH client and clean up old files:

pkill -f .cursor-server
rm -rf ~/.cursor-server

Deletion can take a while on NFS, that’s normal.

Then in Cursor Settings (JSON) add:

"remote.SSH.connectTimeout": 300

That gives it 5 minutes to install. If that’s not enough, set it to 600.

After that, reconnect to hpc3.

Let me know if it helped.