Unable to use cursor due to suspicious activity post update

Bug Reports
1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

below is console error. Uninstalled and installed older version still same issue. Unable to use what to do now, kindly do the needful

workbench.desktop.main.js:6995 [transport] Connect error in unary AI connect ConnectError: [deadline_exceeded] the operation timed out
at t (workbench.desktop.main.js:6331:410306)
at async Object.checkNumberConfig (workbench.desktop.main.js:565:74387)
at async workbench.desktop.main.js:7025:6196
at async n (workbench.desktop.main.js:7025:5955)
at async moo.maybeRefreshConfigInner (workbench.desktop.main.js:7025:6179)
at async moo.getLatestConfig (workbench.desktop.main.js:7025:5568)
{arch: ‘x64’, platform: ‘win32’, channel: ‘stable’, client_version: ‘2.1.44’, service: ‘aiserver.v1.AiService’, …}
workbench.desktop.main.js:6995 [transport] Connect error in unary AI connect ConnectError: [unauthenticated] Error
at t (workbench.desktop.main.js:6331:410306)
at async Object.getTeamCommands (workbench.desktop.main.js:565:74387)
at async rTo.loadTeamCommands (workbench.desktop.main.js:8980:2992)
{arch: ‘x64’, platform: ‘win32’, channel: ‘stable’, client_version: ‘2.1.44’, service: ‘aiserver.v1.DashboardService’, …}
workbench.desktop.main.js:8980 Failed to load team commands: ConnectError: [unauthenticated] Error
at t (workbench.desktop.main.js:6331:410306)
at async Object.getTeamCommands (workbench.desktop.main.js:565:74387)
at async rTo.loadTeamCommands (workbench.desktop.main.js:8980:2992)
workbench.desktop.main.js:9304 [TerminalExecutionServiceProxy] v3 health check failed (took 778ms)
workbench.desktop.main.js:9304 [TerminalExecutionServiceProxy] Cannot switch to v3: health check failed

Steps to Reproduce

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Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 2.1.44 (user setup)
VSCode Version: 1.105.1
Commit: f6a8593b2b7c61c2063c79d5a8fcd248c9db4580
Date: 2025-12-01T22:52:09.315Z
Electron: 37.7.0
Chromium: 138.0.7204.251
Node.js: 22.20.0
V8: 13.8.258.32-electron.0
OS: Windows_NT x64 10.0.26100

For AI issues: which model did you use?

I tried all

Does this stop you from using Cursor

Yes - Cursor is unusable

2

Hey, thanks for the report. I see errors in the console on 2.1.44 (Windows):

  • ConnectError [deadline_exceeded] during AI connect
  • ConnectError [unauthenticated] on aiserver.v1.DashboardService getTeamCommands
  • TerminalExecutionServiceProxy v3 health check failed

Could you please share:

  • Full log from Help > Toggle Developer Tools > Console (not a snippet, but the block around the errors)
  • Request IDs for failed calls (in chat: menu ⋯ > Copy Request ID, Privacy Mode off)
  • Result of Cursor Settings > Network > Run Diagnostics (screenshot/text)
  • Any VPN/proxy/corporate MITM certificate in use

Temporary workaround:

  • Cursor Settings > Network > Disable HTTP/2, then restart Cursor
  • Sign out of your account and sign in again