Update error,cann't installed

Describe the Bug

An error occurs when I try to update Cursor, preventing the installation of the update. This issue has appeared starting with the last two versions.

Steps to Reproduce

An error occurs when I try to update Cursor, preventing the installation of the update. This issue has appeared starting with the last two versions.

Expected Behavior

An error occurs when I try to update Cursor, preventing the installation of the update. This issue has appeared starting with the last two versions.

Screenshots / Screen Recordings

Operating System

Windows 10/11

Version Information

Version: 3.18.25 (user setup)
VS Code Extension API: 1.128.0
Commit: 280eca2911f1774689696e5f1efa5a4f97a87af0
Date: 2026-08-31T23:08:02.261Z
Layout: IDE
Build Type: Stable
Release Track: Nightly
Electron: 40.10.3
Chromium: 144.0.7559.236
Node.js: 24.15.0
V8: 14.4.258.32-electron.0
xterm.js: 6.1.0-beta.291
OS: Windows_NT x64 10.0.26200

Does this stop you from using Cursor

No - Cursor works, but with this issue

Hey @liang_ding, thanks for the report!

Could you try the following steps first?

  1. Fully quit Cursor (File > Exit — don’t just close the window).
  2. Open Task Manager and go to the Details tab. If any Cursor.exe, node.exe, or rg.exe processes are still running, end them.
  3. Reopen Cursor.
  4. Run the update again.

Does the error still appear after step 4? If so, please reply with the exact error message.

The updater logs would also help a lot. In File Explorer, paste %TEMP% into the address bar and look for files named cursor-inno-updater-<numbers>.log or Setup Log <date> #<number>.txt dated when the error occurred. Attach the most recent ones here and we’ll dig in from there.

I completely uninstalled cursor, restarted Windows 11, and then downloaded and installed the new installation package again before it worked normally.

Colin <[email protected]> 于2026年9月3日周四 16:38写道:

this is new log.

Colin <[email protected]> 于2026年9月3日周四 16:38写道:

(attachments)

cursor-inno-updater-1788499702.log (7.24 KB)

and Setup Log

Colin <[email protected]> 于2026年9月3日周四 16:38写道:

(attachments)

Setup Log 2026-09-04 #001.txt (7.15 MB)

Hey @liang_ding — thanks for the logs, they pinpoint exactly what went wrong.

When you accepted the update, Cursor had already shut down, but another process on your PC was still holding a lock on the resources folder inside C:\Users\liang\AppData\Local\Programs\cursor, so the updater couldn’t move it.

To track down what’s holding that folder, could you help us with two things?

  1. Security software: Which antivirus or security suite is installed on this PC (e.g. 360, Tencent PC Manager, Huorong, or just Windows Defender)?
  2. Next update attempt: Before you accept it, fully quit Cursor (File > Exit), then open Task Manager > Details and check whether any node.exe, rg.exe, or cursor-*.exe processes are still running. If so, let us know their names, end those tasks, and then retry the update.

Thanks!

only have Windows Defender. mybe I use both VS Code and Cursor simultaneously. Could this cause a problem? This issue didn’t exist before version 3.18. I noticed the problem after the 3.18 update.

Colin <[email protected]> 于2026年9月4日周五 20:41写道: