Cursor IDE
Clicking “Update” results in the error shown in the screenshot.
Clicking “Update” results in the error shown in the screenshot.
Windows 10/11
Latest Version
Yes - Cursor is unusable
hey @apchenjun, yes it is a known issue, as of now there is multiple path to solution, when that happens, it means the update is already downloaded locally into your machine, and you can find it by going over this folder :
C:\Users\**********\AppData\Local\Temp\vscode-stable-user-x64-gzo1gldiir9 (it won’t look exactly the same as mine, but the .exe will be there, just execute him in admin mode and the update should apply without any issue
Hey, this is a known issue with the Windows auto-updater. During the update, the old binary gets removed os error 5 access denied on the resources folder, and the new one doesn’t finish installing CreateProcess failed code 2, so Cursor disappears.
How to recover right now:
C:\Users\<your_user>\AppData\Local\Temp\vscode-stable-user-x64-*, there should be an .exe installer. Run it as Administrator and the update should apply.%APPDATA%\Cursor and %USERPROFILE%\.cursor, so they’ll stay. Only the binary is missing.How to prevent it:
...WINSONODC looks like a work or domain device. In that case, access denied os error 5 is often caused by antivirus or EDR holding files during the update. Add an exclusion for the install folder %LOCALAPPDATA%\Programs\cursor.This bug is known and we’re tracking it on our side, but I can’t share an exact fix timeline yet. Let me know if neither option works.