Upgrade to business failing but multiple card charges showing up

Discussion
1

Hi I am trying to upgrade to the business plan.

On the stripe check out page, I get an error message about the the postcode not being registered for the card. For reference I am using Revolut business.

Several charges are showing up on the company banking app as pending. I’ve checked my account’s setting page and the upgrade does not appear to have gone through.

Any help would be greatly appreciated!

Keith

2

Hi team, this is still an ongoing issue - I’ve emailed twice over the last week already as well but gotten no response. Would appreciate any update on this.

3

Could you send me your e-mail via direct message?

4

Sent!

5

Hi Jakob - are you able to follow up on this? It’s been almost two weeks and several emails + dms + forum posts with no response. Cheers.