User is unauthorized (Request ID: 97df0aa6-6972-43be-a3f0-ca158db6f5d5 and Request ID: 61c8c80c-a724-4712-b560-90c2021be3f7)

[zenith101]

Describe the Bug

I got this error message when trying to send a new chat: Request ID: 61c8c80c-a724-4712-b560-90c2021be3f7. I made a new account using another email and soon got another user is unauthorized error this time with Request ID: 61c8c80c-a724-4712-b560-90c2021be3f7. For additional information in case this is relevant to the issue, I was working on a feature that relies on timezones and date and time so for testing purposes I was frequently changing my machines time, date and timezone settings.

Steps to Reproduce

Frequently changing date, time, timezones

Operating System

MacOS

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.4.2

Does this stop you from using Cursor

Yes - Cursor is unusable

[sanjeed5 (Sanjeed)]

Can you try with correct time on your machine please?

User is unauthorized - ERROR

Hey, it looks like the time may be incorrect on the machine you are using Cursor on! For security, we don’t allow requests where it appears the machine’s clock is not in sync.