Request ID: dfd553a9-3f6c-4735-8e67-d47c9b9cc1b1 [unauthenticated] HTTP 401 l5t: [unauthenticated] HTTP 401 at Pf_ (vscode-file://vscode-app/Applications/Cursor.app/Contents/Resources/app/out/vs/workbench/workbench.desktop.main.js:29433:24316) at Rf_ (vscode-file://vscode-app/Applications/Cursor…

Hey. From the diagnostics it looks like Authentication works on its own, but API, Ping, and Chat fail with quota_key. That means an invalid entitlement state got cached. This can happen with new Pro accounts when the client requests a token before the subscription fully syncs with Stripe. Try this: …

Glad to hear reinstalling fixed it. If it comes back, let me know with a new Request ID after you re-auth, and we can dig deeper.

2026-04-26 Connection failed. Please try again, or contact support if the issue persists

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xdmsw April 26, 2026, 9:39am 3

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Topic		Replies	Views
Connection error help Help login	1	47	April 23, 2026
Desktop app returns ERROR_UNAUTHORIZED after update 2.6.22 Bug Reports installation , login	2	62	April 21, 2026
Cursor Agent connection error on macOS across all models, including Auto Bug Reports chat	3	102	April 1, 2026
Unauthorized/Unauthenticated error on every Agent request - macOS Bug Reports chat , login , macos	3	130	April 5, 2026
Cursor 3.0.13 keeps reconnecting after a few responses, wasting usage without actually solving anything Help performance	4	110	May 3, 2026

2026-04-26 Connection failed. Please try again, or contact support if the issue persists

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