Cursor 3.0.13 keeps reconnecting after a few responses, wasting usage without actually solving anything

Support Help
1

After I upgraded Cursor to the latest version (Version: 3.0.13 Universal) yesterday, I asked Cursor to help me solve a problem. However, after answering a few sentences, it would show “Reconnecting,” then answer a few more sentences, and then show “Reconnecting” again — this kept repeating. Later, I checked my backend and realized that it hadn’t actually solved my problem, but it had been consuming my usage quota the whole time.

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Operating System

MacOS

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Cursor IDE
  • Cursor CLI
  • Background Agent (GitHub, Slack, Web, Linear)
  • BugBot
  • Somewhere else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

4

I always meet the same problem!!!

5

Hey, this is a known issue with connection stalls where the response stream gets interrupted and shows “Reconnecting”. The team is aware. Let’s try a few things:

  1. Close the current chat and start a new one. Don’t continue in the same threads where the disconnects happened.
  2. Fully restart Cursor. Quit it and reopen it, not just closing the tab.
  3. Try disabling HTTP/2: App Settings Cmd+, then search for HTTP/2, enable “Disable HTTP/2”, then restart Cursor. This helps a lot if you’re using a VPN or proxy.

A couple questions:

  • Are you using a VPN or proxy?
  • Can you share the output from Cursor Settings > Network > Run Diagnostics?
  • And the Request ID from the affected chat (chat menu in the top right > Copy Request ID)

A similar issue was fixed by disabling HTTP/2 here: Persistent Chat Connection Error On Pro+ Subscription

Let me know if this helps.