Cursor Mac Application Keeps Reconnecting

Support Bug Reports
1

Seems Desktop version down?

2

Hi there!

We detected that this may be a bug report, so we’ve moved your post to the Bug Reports category.

To help us investigate and fix this faster, could you edit your original post to include the details from the template below?

Bug Report Template - Click to expand

Where does the bug appear (feature/product)?

  • Editor, Tab & Chat (autocomplete, Composer, in-editor agent)
  • Terminal & commands
  • Models, pricing & API keys (availability, Auto/Max, BYOK/Bedrock)
  • MCP & tools
  • Cloud Agents & Automations (cursor.com/agents, scheduled/event)
  • BugBot & Code Review
  • Cursor CLI
  • Cursor Mobile
  • Remote (SSH / Dev Containers / WSL)
  • Account, billing & login
  • Something else…

Describe the Bug
A clear and concise description of what the bug is.

Steps to Reproduce
How can you reproduce this bug? We have a much better chance at fixing issues if we can reproduce them!

  1. …
  2. …
  3. …

Expected Behavior
What is meant to happen here that isn’t working correctly?

Screenshots / Screen Recordings
If applicable, attach images or videos (.jpg, .png, .gif, .mp4, .mov)

Operating System

  • Windows 10/11
  • MacOS
  • Linux

Version Information

  • For Cursor IDE: Menu → About Cursor → Copy
  • For Cursor CLI: Run agent about in your terminal
IDE:
Version: 2.xx.x
VSCode Version: 1.105.1
Commit: ......

CLI:
CLI Version 2026.01.17-d239e66

For AI issues: which model did you use?
Model name (e.g., Sonnet 4, Tab…)

For AI issues: add Request ID with privacy disabled
Request ID: f9a7046a-279b-47e5-ab48-6e8dc12daba1
For Background Agent issues, also post the ID: bc-…

Additional Information
Add any other context about the problem here.

Does this stop you from using Cursor?

  • Yes - Cursor is unusable
  • Sometimes - I can sometimes use Cursor
  • No - Cursor works, but with this issue

The more details you provide, the easier it is for us to reproduce and fix the issue. Thanks!

5

Hey, thanks for the report. On our side everything looks fine. status.cursor.com is green, and our logs show requests from your account were going through at that time. So the “reconnecting” is most likely caused by your local network, a VPN, or a corporate proxy that drops long-lived connections.

What to try:

  • Open Cursor Settings > Network > Run Diagnostics. It should show where the connection breaks.
  • In the same place, switch HTTP Compatibility Mode to HTTP/1.1, or enable Disable HTTP/2 in App Settings via Cmd+, and search for HTTP/2. This often fixes reconnect loops behind a proxy or VPN.
  • If you’re on a VPN or corporate network, try without it.

If it still doesn’t help, please share a few details so we can dig deeper:

  • Your Cursor version About Cursor > Copy
  • A screenshot with the exact “reconnecting” message text
  • Whether you’re using a VPN or proxy

Let me know how it goes.