Account: [email protected] Android Grok Bot hung on “Recovering your computer…” then “Not able to recover computer”. No laptop. Please recover my existing Agent Computer on the backend. Do not Reset. Keep my bots, files, and chats

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1

Where does the bug appear (feature/product)?

Grok Bot

Describe the Bug

Account: [email protected]
Android Grok Bot hung on “Recovering your computer…” then “Not able to recover computer”. No laptop. Please recover my existing Agent Computer on the backend. Do not Reset. Keep my bots, files, and chats.

Steps to Reproduce

Login in to your computer grok bot on phones is stopping

Expected Behavior

Not getting loggrd

Operating System

Other

Version Information

Using samsung phone

For AI issues: which model did you use?

Cursor latest

Additional Information

Ensure data isnt lost

Does this stop you from using Cursor

Yes - Cursor is unusable

8

Hi @Chirag_Mewada thanks for the post. I checked this for you. Your Grok Bot computer is running, and your bots, files, and chats remain intact. Please don’t use Recover or Reset again.

This points to the connection through Reliance Jio. Try non-Jio Wi-Fi, or search Android Settings for Private DNS, select “Private DNS provider hostname,” enter dns.google, then fully close and reopen Grok Bot. If it still fails on non-Jio Wi-Fi, reply here before changing anything else.