Account stuck at Privacy Legacy Mode

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

When I am setting up my Grok Bot, it shows an error “Your Cursor account uses Privacy Mode (Legacy), which blocks cloud agents. Switch it to Privacy Mode in Cursor settings.”

But I cannot change the configuration in the Cursor app or the web dashboard. The account dashboard shows the account is on Privacy mode at startup, there is no (Legacy) anywhere.

Steps to Reproduce

Grok Bot prompts you at startup

Expected Behavior

The account is supposed to be on privacy mode instead of Legacy.

Operating System

MacOS

Version Information

Version: 3.29.9 (Universal)
VS Code Extension API: 1.128.0
Commit: 306d153d51d714882ab7b1bc49649cab624e8a30
Date: 2026-11-05T02:42:01.412Z
Layout: Agent Window
Build Type: Stable
Release Track: Default
Electron: 43.8.4
Chromium: 150.0.7871.250
Node.js: 24.22.1
V8: 15.0.245.31-electron.0
xterm.js: 6.1.0-beta.291
OS: Darwin arm64 25.3.0

Does this stop you from using Cursor

Yes - Cursor is unusable

5

Hi @jello1234, your account is on the regular Privacy Mode on our side, not Legacy, so there’s nothing you need to change in your settings. Privacy Mode works with Grok Bot.

The prompt most likely comes from Grok Bot holding on to a different or out-of-date sign-in. Could you try this:

  1. In the Grok Bot privacy prompt, click Sign out.
  2. Quit Grok Bot completely and reopen it.
  3. Sign in with the same account you use on the cursor.com dashboard.

If the Privacy Mode (Legacy) message still appears after that, please send a screenshot of it that shows whether it’s in the Grok Bot app or inside Cursor.