Agent has no response when I ask question

Describe the Bug

When I ask the agent some questions, it does not give me any response and sometimes it shows that it is something wrong with connections or VPN. It just happened recently.

The error information is attached below:

Request ID: e5b6cf95-c01f-4fdd-9278-b6a5cdb903e9
ConnectError: [unavailable] getaddrinfo EAI_AGAIN api2.cursor.sh
at C9a.$streamAiConnect (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:4757:222990)
at async vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:489:208809
at async usn.toolWrappedStream (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:4214:18622)
at async Cet (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:1376:15012)
at async PC.handleStreamComposer (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:1425:2574)
at async yin.streamResponse (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:1376:25326)
at async dFs. (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:5417:852)
at async aFs. (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:5373:2290)
at async gFs. (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:5435:3165)
at async Mne.processCodeBlocks (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:1479:3232)
at async vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:2565:21811
at async lJ.submitChatMaybeAbortCurrent (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:2565:18150)
at async si (vscode-file://vscode-app/c:/Users/%E5%87%8C%E7%9D%BF/AppData/Local/Programs/cursor/resources/app/out/vs/workbench/workbench.desktop.main.js:4516:24730)

Steps to Reproduce

just ask agent

Operating System

Windows 10/11

Current Cursor Version (Menu → About Cursor → Copy)

Version: 1.2.1 (user setup)
VSCode Version: 1.99.3
Commit: 031e7e0ff1e2eda9c1a0f5df67d44053b059c5d0
Date: 2025-07-03T06:16:02.610Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.26100

Does this stop you from using Cursor

Yes - Cursor is unusable

hi @Jerry_Lin this looks like an temporary issue of your internet access as it could not resolve DNS. Try other DNS severs like 8.8.8.8 or 1.1.1.1 which might speed or correct this on your machine.

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