Hey @Face_Live, thanks for raising this.
Yes, we’ve seen this. It’s a known issue we’re tracking, and it doesn’t clear up on its own. The most common way people run into it is starting the switch to The X Subscription from a different Cursor or Grok Bot account than the one that holds their bots, and stopping before checkout finishes. That can disconnect the SuperGrok plan from the Grok Bot account with the bots, and that account then shows no included usage. There are a few other unify paths that end up in a similar place, and the team is working through them.
If you or anyone reading this sees it on your own account, please don’t buy a second plan on the other account or keep retrying the switch. Email [email protected] with every email address you use for Cursor, Grok and Grok Bot, whether you use Grok Bot on desktop, mobile or grok.com, and a screenshot of the account and plan Grok Bot shows. That lets the team look at the right accounts.