It appears that bug reports get auto-closed after a MERE 20 days!! I have numerous bugs that were filed just over 20 days ago, and ALL of them have been closed, while none have been resolved.
A 20-day window is far, far too short a timeframe, when the Cursor team does not seem to be resolving LONG-STANDING issues even over a period of months. There are outstanding issues with @ commands as well as custom / commands, and numerous other issues, that have been extant for months, and have had no resolution and no report even on whether or when they will be resolved, and many had no response at all.
If bugs take months to resolve, then the bug reports will need to remain open for that long as well, so that continued discussion can occur on them. I have been re-encountering many bugs that have been problems since as far back as August, that are still not resolved, and for which no resolution appears to be in sight.
Please extend the auto-close timeframe for your bugs. Closing them so preemptively is creating an illusion of resolution, when no resolution actually exists, and a plethora of bugs not only still exist, but in some cases seem to have become worse over time.
it was closed after 22 days and marked as solved. It was not solved and it remains an issue. My experience in these forums have been pretty bad so far, mainly because of this thread blocking.
Thanks for the feedback. We’re making a change here.
Auto-close extended to 30 days (up from the previous window), applied to both Bug Reports and Help categories.
Confirmed bugs stay open. If we link a forum thread to one of our internal bug trackers, we’ll automatically remove the topic timer.
This will apply to new topics.
We’re trying to balance a few things:
“Me too” replies on old threads often lack the detail we need. If you’re hitting something that looks like a known issue, a fresh bug report with your specific environment, version, and repro steps is often more useful to us than a bump on an old thread, especially if we were never able to reproduce the original report.
If a single report comes in and several versions pass with no new reports, the realistic likelihood of it getting prioritized is low. A new report tells us the issue is still live.
We want to keep the forum navigable. Stale threads with no resolution make it harder for everyone to find relevant, actionable information.
Hope this gets us moving in the right direction and there will be fewer frusturating cases of still relevant threads getting closed.