Where does the bug appear (feature/product)?
Somewhere else…
Describe the Bug
The automated student discount verification system fails to recognize a valid international academic email address from a supported country. The system incorrectly flags the official university domain .ac.il as ineligible, leading to a frustrating user experience and preventing me from receiving the student discount.
Steps to Reproduce
A user from an eligible country (e.g., Israel) attempts to apply for a student discount using their official university email address ([email protected]).
The user receives an automated email from the support system stating that the email address must be a .edu address.
The system does not provide an alternative path for manual verification.
Expected Behavior
The automated system should either:
Recognize and accept valid academic domains from all supported countries, as listed on the Cursor promotion page.
If the domain is not recognized, the system should offer a clear and accessible path for manual verification by a human support agent.
Actual Behavior
The automated system rejects the request and sends a canned response, creating an endless loop of unhelpful communication. This prevents eligible international students from accessing the discount.
Context
User Email: [email protected]
University: The Hebrew University of Jerusalem
Country: Israel (listed as an eligible country on the Cursor student discount page)
Official Domain: .ac.il (standard for Israeli academic institutions, not .edu)
Additional Information
This issue seems to stem from a hardcoded check for the .edu TLD, which does not account for the diverse academic domains used globally.
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
The version is not relevant for this bug
Does this stop you from using Cursor
Yes - Cursor is unusable