Hey, this is a known limitation right now. Automations require the ticket creator in Linear to have an authorized connection to Cursor. When a ticket is created by a Slack workflow or any other bot, the system can’t match it to a Cursor user, so the trigger is silently skipped.
The same issue was discussed here: Linear Integration not working with new Automations Feature. A few users ran into the same situation.
For now, the only workaround is to create or duplicate the ticket manually as a user who has an authorized Cursor connection. Not ideal, I know.
The team is aware of this limitation.
Let me know if you have any questions.