gavinc
(Gavin C)
1
Where does the bug appear (feature/product)?
Background Agent (GitHub, Slack, Web, Linear)
Describe the Bug
GitHub access required
Connection failed. If the problem persists, please check your internet connection or VPN
Unauthorized request.
I click “set up” and click through to confirm that for my github account and the appropriate organization, all permits cursor access.
Request ID:
Unauthorized request.
Steps to Reproduce
attempt to launch a background agent
Expected Behavior
background agent runs
Screenshots / Screen Recordings
This part is weird - I obv have a git repo in this project, in the root of the project, so right there.
Operating System
Windows 10/11
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.6.27 (user setup)
VSCode Version: 1.99.3
Commit: d750e54bba5cffada6d7b3d18e5688ba5e944ad0
Date: 2025-09-17T20:21:17.042Z
Electron: 34.5.8
Chromium: 132.0.6834.210
Node.js: 20.19.1
V8: 13.2.152.41-electron.0
OS: Windows_NT x64 10.0.19045
For AI issues: which model did you use?
gpt-5-high max
Does this stop you from using Cursor
No - Cursor works, but with this issue
gavinc
(Gavin C)
2
Hey folks, can I get some eyes on this one? still cannot use background agents - what other info can I supply?
mikej96
(Mikej96)
3
I’m having the same issue as well lately, but only in the last week or so… Eventually the background agent will start for me though.
I have this issue as well.
This has a significant negative impact, as I can’t have any background agents running now.
I don’t think I changed anything in my settings.
@deanrie any chance you could look at this please?
deanrie
(Dean Rie)
6
Hey, the team’s already on it.
1 Like
Hi @deanrie , any update on this please?
deanrie
(Dean Rie)
8
The team is working on a fix, and an update should be released soon.
1 Like
@deanrie can you please share any workarounds?
Or can you share what causes the issue, so I can figure out a workaround?
Obviously many users have this functionality working.
So there’s something about my setup that is causing the bug.
If I can figure out what it is then I can get this working until the Cursor team releases a fix.
Hi @deanrie , have you had a chance to look at this?
Hi @deanrie , have you had a chance to look at this?
