I can’t get bugabot to trigger runs on my PRs lately. I asked it for verbose mode and it printed out this Bugbot request id: serverGenReqId_405cd61d-c306-460d-bd28-a12bd5229a3b. I have the Pro Plan and am running it on a PR that I authored. Any help is appreciated, thanks.
Btw I’ve also confirmed that cursor is installed and it seems like there’s only 1 instance of Cursor app installed.
Hey Henry!
We looked into this and can see that Bugbot was triggered but failed during the billing check. The error is:
Individual user’s github user id does not match pr author node id
This means the GitHub account linked to your Cursor account doesn’t match the GitHub account that authored the PR. It looks like the GitHub connection stored on your Cursor account might be pointing to a stale/different GitHub account than the one you’re currently using on GitHub.
To fix this, please disconnect and reconnect your GitHub integration from https://cursor.com/dashboard/integrations. This will update the stored GitHub identity to match your current account, and Bugbot should work on your PRs after that.
(Even if it’s the same GitHub account, the stored connection can sometimes get out of sync, and it’s worth a disconnect/reconnect).