BugBot not triggering on Github PR

Support Bug Reports
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1

Where does the bug appear (feature/product)?

BugBot

Describe the Bug

commenting “cursor review” or “bugbot run” on my Github PR doesn’t trigger bugbot. Bugbot is also not reviewing the PR automatically.

Steps to Reproduce

N/A - on my Github repo so you can’t reproduce

Expected Behavior

Bugbot is supposed to review the PR

Operating System

MacOS

Version Information

N/A - This is BugBot issue on a PR. Not in the Cursor IDE or CLI

For AI issues: add Request ID with privacy disabled

Bugbot request id: serverGenReqId_0196e656-6eb3-4824-8994-c1fae48e3aa3

Additional Information

I have Bugbot enabled and permissions setup

Does this stop you from using Cursor

No - Cursor works, but with this issue

5

Hey @xlsayzm!

It looks like your account was previously part of a Cursor team but is now an individual account.

I suggest reviewing your GitHub Integration, and specifically following the disconnect/reconnect procedure in Integrations > Source Control to refresh the bindings (making sure the target repo is included in the app’s access).

Give it another try after confirming that Bugbot is turned on for the repo (check Bugbot > Repositories) and let us know how it goes!