Bugbot does not do anything when I comment bugbot run on a PR. I tried running bugbot run verbose=true, and it returned the following Request ID but has been completely unresponsive since then (no further comments, logs, or analysis):
Create a Pull Request in the newly enabled repository.
Leave a comment bugbot run or bugbot run verbose=true on the PR.
Observe the result: Bugbot only replies with a Request ID (e.g., Bugbot request id: serverGenReqId_42bf1f50-e7bb-4c64-9a83-d645d94e642f) and then hangs completely. No review, logs, or further comments are generated.
Hey, I checked your Request ID. The issue is that the GitHub account that authored the PR doesn’t match the GitHub account linked to your Cursor subscription.
On the Individual (Pro/Pro+) plan, Bugbot only reviews PRs where the author is the same GitHub user linked to your Cursor account. If someone else authored the PR, or if you’re using a different GitHub account than the one connected to Cursor, Bugbot won’t run.
A couple of things to check:
Verify which GitHub account is linked to your Cursor account, and whether the PR was authored by that same account.
If you’re using two GitHub accounts, make sure the correct one is linked.
If you need Bugbot to review PRs from all contributors in a repo, not just your own, that requires the Teams plan: Cursor · Pricing
The silent hang after returning the Request ID, with no explanation comment, is a known UX issue. The team is aware. Ideally Bugbot should tell you why it can’t run instead of just going quiet.
Let me know if you have questions or if something else is going on.