Bug - Business Subscription Fail

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We are on a business subscription since 24th Apr. We have paid for four team members. There are two admins (finance & cofounder) and two members. Now when I want to invite the fifth one, it is not letting change any team-member (cofounder or finance) into unpaid admins. Nor is it allowing to add another member because it says that the payment is failing. The issue can be solved if it can change the two members to unpaid admins.

There are two more members waiting to be added in the team but cursor’s team has just asked me check the forum. Is it really a standard or even an SLA to not allow using even after a subscription.

We are all using Mac OS.

Emails to CEO [email protected] are bouncing.

Hey, please send an email to [email protected].

I have reached out to this forum because hi@cursor asked me to check here.

Very disappointed that our team cannot use cursor despite having an active subscription.

I’ve sent you a private message.