Bug Report: Cursor Issues with VPN & Code Editing

Bug Reports
1

:white_check_mark: Bug Description:

  1. After activating the monthly subscription, I’m receiving an error message stating that the VPN is not working. The error message reads: checkCursorChecksum timed out with the ID 4da8681f-e8e8-4338-bd09-3d30bc719173. This issue is making the service almost impossible to use.
  2. Both the code written with Agent and Manual are unable to modify files as expected.

:counterclockwise_arrows_button: Steps to Reproduce:

  1. Activate the monthly membership.
  2. Attempt to use the VPN feature, and you should encounter the checkCursorChecksum timed out error.
  3. Write code using Agent and Manual, and try modifying files — changes do not apply.

:laptop: Operating System:
(Please provide your operating system details here, e.g., Windows, macOS, etc.)

:camera: Screenshots/Recordings:
(If you have any screenshots or screen recordings of the issue, please attach them.)

:prohibited: Impact:
The issue is preventing me from using Cursor effectively, as the VPN functionality is broken, and I cannot modify files using the Agent and Manual code editor.

1 Like
2

My friend and I the same your issue

3

Me tooooo

4

Hey, we unfortunately faced some downtime yesterday which caused this, but all should be back up and running now - sorry for the inconvenience!

1 Like
5

Unfortunately, whenever the new version is getting updated. I am getting the same error.

What should I do to get over of this? Currently I am reinstalling the previous version 0.45.15 to make it work in windows? Any possible solutions, please help !

6

What error are you seeing on the latest version?

1 Like
7

Connection failed.If the problem persists,please check your internet connection or VPN.
(Request ID: 6150a4ce-c4df-471a-ad35-e6aa85f1241e)

8

正常了！

9

Awesome, it’s working now! Could I get a 2-day VIP compensation?

10

Connection failed.If the problem persists,please check your internet connection or VPN.
(Request ID: 6150a4ce-c4df-471a-ad35-e6aa85f1241e)

@danperks Can you help in this type of error. Could found anything similar to this to solve. Any/guide solution would really help ?