Bug Report: Frequent Relogin Prompts in Cursor IDE

I have reviewed the Cursor forum and could not find an existing report matching this specific issue with frequent relogin prompts after 3-5 chat sessions.

Bug description:
Users are experiencing a recurring issue where, after engaging in 3-5 chat sessions within Cursor IDE, a popup appears prompting them to relogin. After successfully relogging in, the prompt reappears again after a few more sessions. This cycle repeats multiple times, causing frustration and interrupting workflow. The issue affects multiple accounts within our organization.

How to reproduce the bug:

  1. Open Cursor IDE on a Windows machine (latest version installed).
  2. Log in with a valid Business plan account.
  3. Engage in 3-5 chat sessions (e.g., prompting the AI or interacting with the chat feature).
  4. Observe the relogin popup appearing after the 3rd to 5th session.
  5. Relogin as prompted and continue using the IDE; the popup will reappear after another 3-5 sessions.
    (Note: The exact trigger may vary slightly, but it consistently occurs within this range of sessions.)

Screenshots:

Operating system and Cursor version

  • Operating System: Windows (latest updates applied)
  • Cursor Version: 0.48.7

This issue does not completely stop us from using Cursor, but it significantly disrupts productivity due to the frequent interruptions and need to repeatedly relogin. It is a major annoyance for our team, especially during extended work sessions.

1 Like

Hi @truell20, could you please take a look into this issue and support us.

1 Like

你现在解决了吗?我也是这个问题,一直困扰着我。

Hi, since last Wednesday, this issue hasn’t occurred anymore.

ok,me too,i find this question that the reason is open vpn.