Bug - SheerID asking for log in but already logged in

After signing up for an account with my personal email I wanted to confirm my student status. This is the error I got even though I’m already logged in.

Hi, thanks for your interest in our Student Discount.

We have seen a lot of questions come from this offer, so we have collated many of the answers to those questions here:

For any further questions, please comment them within that post.

Note: Please do not request specific countries or schools to be added - we are working on rolling this out to more students soon, but requesting your school will not make any difference to its eligibility