Bug when trying to start a new agent chat in the Cursor Desktop App

Support Bug Reports
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1

Where does the bug appear (feature/product)?

Cursor IDE

Describe the Bug

When I try to start a new cloud agent query from the Cursor IDE, it’s telling me that I don’t have the Cursor GitHub app installed, and it won’t let me start a new chat. However, I am able to start a new cloud agent chat from the Cursor web app. Sharing here for visibility :slight_smile:

Steps to Reproduce

When I click the plus (+) icon next to the repository in the cursor desktop app and try to type in that new chat it won’t allow me to submit the agent query.

Expected Behavior

It should allow me to submit the query.

Screenshots / Screen Recordings

Screenshot 2026-05-16 at 3.31.02 PM.png
Screenshot 2026-05-16 at 3.31.02 PM.png1640×468 27 KB

Operating System

MacOS

Version Information

Version: 3.4.20
VSCode Version: 1.105.1
Commit: 0cf8b06883f54e26bb4f0fb8647c9500ccb43310
Date: 2026-05-15T02:26:10.351Z
Layout: glass
Build Type: Stable
Release Track: Default
Electron: 39.8.1
Chromium: 142.0.7444.265
Node.js: 22.22.1
V8: 14.2.231.22-electron.0
OS: Darwin arm64 25.3.0

For AI issues: which model did you use?

Opus 4.7

Does this stop you from using Cursor

No - Cursor works, but with this issue

5

Hey, thanks for the report. This is a known bug on our side in the desktop app 3.4.20. Your GitHub connection is fine, the IDE just misreads the state while it’s loading the repo list and shows Install the Cursor GitHub app instead of Submit. That’s why the web app works, it uses a different code path.

Workaround for now: use the web app, or wait a few seconds after opening the Cloud panel, then reload the window with Cmd+R. After that, Submit often becomes available.

I’ve reported the issue internally, but I can’t share an ETA for the fix yet.

7

Got it. Thank you!

9

Hey @itsmechase, quick update. A fix for this issue is on the way and will ship in Cursor 3.6. Once you update to that version, try again, it should work.