Having an absolutely terrible experience with this app. Totally broken but intermittently works.
Is anybody else on Windows having trouble?
Hi @pjosxyz ,
Feel feel to provide any of the following troubleshooting information in order to look into your specific issue further.
There have a been a few backend tweaks that have been made recently to try and resolve some issues, hopefully they will make your experience smoother.
01) Screenshot of issue (redact any sensitive information)
02) Steps to reproduce
03) System Information from:
Cursor > Help > About
04) Are you using a VPN or Zscaler?
05) Developer tools console errors
Open developer tools via:
Cursor > Help > Toggle Developer Tools
and then click Console and see if there are any related errors.
06) Logs
On Windows, you can find logs here:
C:\Users\<your-user-name>\AppData\Roaming\Cursor\logs
This is the parent folder of the folder that is opened when doing:
-
Ctrl+Shift+P(to open command palette in Cursor) -
Typing and selecting
Developer: Open Logs Folder
You can also view logs in Cursor > Terminal > Output and then click on the dropdown and select Window or one of the other Cursor specific options, such as Cursor Tab or Cursor Indexing & Retrieval.