Can‘t verify the user is human. Please try again

why???

1 Like

Hey, are you using a VPN?

No,im not using VPN

We are investigating this issue, and I’ll let you know once everything is clarified.

It seems like it’s fixed now.

yeah,it’s okay now

If it was ok, I believe it is not anymore. The company I work for just got licenses and I cannot Sign Up. This is giving me such a hard time…

Hey, this should be fixed now, but let me know if you are still facing issues!

Sorry for the extremely late response but yeah…after one or two hours, it was ok.

Hey, I’m still experiencing this issue. Can’t login to my account for two days now

Hey, it looks like you logged in successfully yesterday, if not can you send a screenshot of the error you are seeing?

I managed to login via GitHub. But no way to sign in via email on my new Windows machine as the human verification kept failing. I figured out that this was not a Cursor issue though as the Cloudflare verification was also failing on other websites, no matter the browser.

I still have this problem. Is there no solution?

Can‘t verify the user is human. Please try again.

[email protected]
please help

Same issue right now, can’t login on either the website or use the cursor app.
In the app I get this error:
User is unauthorized

Currently seeing this issue as well. Plus it has been dog-slow all day (paid tier) and the agents have been…‘off’. Suddenly stopped being agentic and turned into a pure chatbot again when I asked it to create a directory structure for me.