Sign in problem - Please sign in to view your settings

After successfuly providing credentials and clicking sign in, I’m being unable to log in, every time I do, I get a quick flash with the view in provided screenshot, then I get back to the login page in a loop.

Other auth methods don’t work either. I am able to log in with other account, at @gmail, but not on my educational adress at @zut.edu.pl

Any advices?

5 Likes

We almost had the same problem;

Mine says it logs me in but when I check my Cursor Software it is still on “Login” or “Sign In” I have been contacting there email support and it seems they did not response now for almost 1 day, they told me that they will loop me to a teammate to dig deeper with my issue but yea I am still waiting :sneezing_face:

1 Like

Same

Same, it logged me in initially when I created the account, but after verifying my student status - nothing. Stuck in a login loop.

1 Like

Me too. What a terrible experience

1 Like

I have the same problem with my student account.

1 Like

Same here, student email doesn’t work for some reason

1 Like

I am logged in and get this error: Error loading usage data: NetworkError when attempting to fetch resource.
both in dashboard and settings

Me too.

Hey Everyone! @smokedsummo, Peckerly, 2731557667, PrimeJdi, jakobcodes, liquefy, AAA1!

I know how frustrating it is, but me as a student myself who also had the same login problem issue and been waiting for 5 days and yet not resolved, luckily one of the staff give me some tip on how I could resolve, which I tried to analyze and test it myself, and it works like charm! Probably you guys give this a try, and let me know there if it works! :wink:

I think that this solution concerns other problem - a login problem within cursor, not on the website itself

2 Likes

It happens to me only on my student email.

I tried everything: new browser, clearing cache, cookies. Nothing worked.

try my solution it might help you

Same

1 Like