Hi Cursor,
I accidentally subscribed to the 1-year plan and immediately cancelled it. However, I noticed that the cancellation will only take effect after the full year. Since this was an unintended purchase and I cancelled right away, would it be possible to cancel my subscription immediately and process a refund?
Thank you for your help!
I have the same issue, tried contacting support with no reply. 
I have dropped an email to [email protected] regarding this misclicked subscription early this morning, but so far no response yet. Please can someone help process my request?
Email: [email protected]
Hey, I forwarded your request.
Hey,
Did you manage to cancel the subscription? If so, what was the process, and as a rule of thumb, what was the timeline like? I’m in the same situation, and I’ve already emailed [email protected] and [email protected], with the only response from the former being the AI assistant ‘forwarding the refund request for review by a teammate’, and no response from the latter.
I’m in the UK, and cancelled on the same day too. From Cursor’s website/terms of service, it says that I’m entitled to a full refund as it is within 14 days of purchase.
Appreciate any help.
I am in the same situation – please advise!
To clarify, I have sent an email to [email protected], and have also called the phone number I found when I looked at my billing information in Stripe. When I called, I got a message that said that the offices were closed. I left a voice mail, but I would really like to get some kind of confirmation. Can somebody from Cursor please let me know what to do? This is an urgent issue. Thanks!
@deanrie – sorry to bother you, but I see that you have answered other similar questions, and I am hoping you can offer some guidance. Anything you can do to assist would be a lifesaver. Thanks!
May I please get some help with canceling my subscription? I cannot find any option to cancel it in the Manage Subscription section.