Describe the Bug
I am trying to log-in to my newly created University Account to which I was granted PRO account for students. The verification was successful (I recieved an email with confirmation), but when I clicked to the link to finalise I was directed to my old account that I was logged in to. I believe that it might have messed up my setup of the account, because now whenever I try to login to the dashboard (using either Google OAuth - university domain is powered by Google - or password) I am redirected to the login after a second of Dashboard loading.
I also once received an error: Application error: a client-side exception has occurred while loading www.cursor.com (see the browser console for more information).
And in the console there was the following stack:
Uncaught ChunkLoadError: Loading chunk 463 failed.
(timeout: https://www.cursor.com/_next/static/chunks/816865d8-25a50107dd713614.js)
at n.f.j (webpack-4f3110cc8de6c49f.js:1:8162)
at webpack-4f3110cc8de6c49f.js:1:1236
at Array.reduce ()
at n.e (webpack-4f3110cc8de6c49f.js:1:1215)
at i (3867-9e4b06213f1528b6.js:1:94331)
at 3867-9e4b06213f1528b6.js:1:106905
at 3867-9e4b06213f1528b6.js:1:107109
at t (3867-9e4b06213f1528b6.js:1:108362)
Just to add details: I am capable of getting to dashboard with my old account/mail. However, the university one is always falling back to the login and I cannot use it.
I tried using incognito modes, other browsers, different device and different network. Nothing helps so far. I tried reaching hi@cursor but there was no real help.
Steps to Reproduce
Login to my account using university mail.
Expected Behavior
Opening the dashboard of Cursor
Operating System
MacOS
Current Cursor Version (Menu → About Cursor → Copy)
Version: 1.1.3 (Universal)
VSCode Version: 1.96.2
Commit: 979ba33804ac150108481c14e0b5cb970bda3260
Date: 2025-06-15T06:37:17.379Z
Electron: 34.5.1
Chromium: 132.0.6834.210
Node.js: 20.19.0
V8: 13.2.152.41-electron.0
OS: Darwin arm64 24.5.0
Does this stop you from using Cursor
Yes - Cursor is unusable